Courtyard by Marriott Penang

Our room was large with ample space and being on the high floor had a beautiful sea view too. The new clean look was very well maintained and the comfort level of the bed was more than expected. The staff at the reception, room service and breakfast were all pleasant, The vast variety of the breakfast was really good, although it was the same for the 3 days of our stay.

Our stay here was good. Everyone was very helpful. There was a scheduled power outage on the day of checkout. We were informed that the lifts will be working but unfortunately it wasn't. Called the front desk and their staff WALKED UP 23 Floors just to assist us. Kudos to the team. Then just as we were leaving my car had a flat tire and guest what the manager Mr Puvan,the security guard and someone from maintainance help to replace my tire. I'm so grateful to everyone who helped. Thank you so much guys.

Overall our stay was comfortable. The property is clean and staff are friendly and helpful. A lot of eateries near the hotel. The famous Tau Sau Piah Ghee Hiang was next to the property and Ban Heang Tau Sau Piah was minutes away. The buffet breakfast was good too.

My spouse & I were feeling unwell on arrival. But thankful that hotel able to grant early check in around 1 pm. Also appreciated that room assigned was spacious, located on high floor with full natural daylight. The corner room is also more peaceful than those along the corridor so manage to rest well for quick recovery.

Very new, clean and modern. Friendly staff, eager to help. Rooms were large, big bathrooms with quality toiletries and a major plus of a very comfortable bed and a choice of pillows.